021 554 0910 info@protocoluma.co.za

Privacy Policy

At Protocol Risk Managers, your privacy is our priority. This page outlines our commitment to safeguarding your personal information.

Data Collection

We collect data to enhance your experience and provide tailored services.

Data Usage

Your data is used responsibly to improve our offerings and ensure your security.

Our Commitment to Privacy

Protocol Risk Managers is dedicated to protecting your personal information. We collect data only to provide better services and ensure your safety. This policy explains what data we collect, how we use it, and the measures we take to protect it.

Data Collection Practices

We may collect information such as your name, email address, and browsing behavior to personalize your experience. This data is gathered through forms, cookies, and direct interactions.

Data Protection Measures

We implement robust security measures to protect your data from unauthorized access. Our protocols include encryption, secure servers, and regular security audits.

Privacy Statement

Protocol Risk Managers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

This Statement of Privacy applies to the Protocol Risk Managers (Pty) Ltd Web site and governs data collection and usage. By using the Protocol Risk Managers (PTY) Ltd website, you consent to the data practices described in this statement.

Collection of your Personal Information

Protocol Risk Managers collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Protocol Risk Managers also collects anonymous demographic information, which is not unique to you, such as your Postal Code / ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Protocol Risk Managers (Pty) Ltd. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Protocol Risk Managers (Pty) Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Protocol Risk Managers (Pty) Ltd web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Protocol Risk Managers (Pty) Ltd public message boards, this information may be collected and used by others. Note: Protocol Risk Managers (Pty) Ltd does not read any of your private online communications.

Protocol Risk Managers (Pty) Ltd encourages you to review the privacy statements of Web sites you choose to link to from Protocol Risk Managers (Pty) Ltd so that you can understand how those Web sites collect, use and share your information. Protocol Risk Managers (Pty) Ltd is not responsible for the privacy statements or other content on Web sites outside of the Protocol Risk Managers (Pty) Ltd and Protocol Risk Managers (Pty) Ltd family of Web sites.

Use of your Personal Information

Protocol Risk Managers (Pty) Ltdcollects and uses your personal information to operate the Protocol Risk Managers (Pty) Ltd Web site and deliver the services you have requested. Protocol Risk Managers (Pty) Ltd also uses your personally identifiable information to inform you of other products or services available from Protocol Risk Managers (Pty) Ltd and its affiliates. Protocol Risk Managers (Pty) Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Protocol Risk Managers (Pty) Ltd does not sell, rent or lease its customer lists to third parties. Protocol Risk Managers (Pty) Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Protocol Risk Managers (Pty) Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Protocol Risk Managers (Pty) Ltd, and they are required to maintain the confidentiality of your information.

Protocol Risk Managers (Pty) Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. 

Protocol Risk Managers (Pty) Ltd keeps track of the Web sites and pages our customers visit within Protocol Risk Managers ((Pty) Ltd, in order to determine what Protocol Risk Managers (Pty) Ltd services are the most popular. This data is used to deliver customised content and advertising within Protocol Risk Managers (Pty) Ltd to customers whose behaviour indicates that they are interested in a particular subject area.

Protocol Risk Managers (Pty) Ltd Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Protocol Risk Managers (Pty) Ltdor the site; (b) protect and defend the rights or property of Protocol Risk Managers (PTY) ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Protocol Risk Managers (Pty) Ltd, or the public.

Use of Cookies

The Protocol Risk Managers (Pty) Ltd Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Protocol Risk Managers (Pty) Ltd pages, or register with Protocol Risk Managers (Pty) Ltd site or services, a cookie helps Protocol Risk Managers (Pty) Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Protocol Risk Managers (Pty) Ltd Web site, the information you previously provided can be retrieved, so you can easily use the Protocol Risk Managers (Pty) Ltd features that you customised. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Protocol Risk Managers (Pty) Ltd services or Web sites you visit.

Security of your Personal Information

Protocol Risk Managers (Pty) Ltd secures your personal information from unauthorized access, use or disclosure. Protocol Risk Managers (Pty) Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Protocol Risk Managers (Pty) Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Protocol Risk Managers (Pty) Ltd encourages you to periodically review this Statement to be informed of how Protocol Risk Managers (Pty) Ltd is protecting your information.

Contact Information

Protocol Risk Managers (Pty) Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Protocol Risk Managers (Pty) Ltd has not adhered to this Statement, please contact Protocol Risk Managers (Pty) Ltd at info@protocoluma.co.za. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. We will use commercially reasonable efforts to promptly determine and remedy the problem

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